Returns & Exchanges

At Sofabed, we want you to love your new furniture, which is why we offer a 30-day trial period to ensure it fits perfectly in your home. If you are not completely satisfied, we provide a hassle-free return process to help you find your ideal comfort solution.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and reason for the return to receive an authorization code.

• 2.
  Prepare for Pickup

  Ensure the sofa bed is in its original condition and disassembled; our logistics partners will contact you to schedule a convenient collection window.

• 3.
  Inspection and Processing

  Once the item arrives back at our warehouse, our quality control team will inspect the piece to verify its condition before approving the refund.

• 4.
  Receive Your Refund

  Approved returns will be processed within 5-7 business days, with the total amount credited back to your original payment method minus applicable shipping fees.